Return and Refund Policy – Paul Wholesale Bazar

Last Updated: 08/12/2023

1. Return Policy

We at Paul Wholesale Bazar are committed to providing you with high-quality products. If, for any reason, you are not satisfied with your purchase, we offer a 3-day return policy from the date of delivery.

2. Eligibility Criteria for Returns

To be eligible for a return, the following conditions must be met:

2.1. Product Condition: The product must be unused, in its original packaging, and in the same condition as received.

2.2. Initiate Return: Contact our customer support within 3 days of receiving your order to initiate the return process.

3. Return Process

3.1. Contact Customer Support: To initiate a return, contact our customer support team at paulwholesalebazar@gmail.com or +91-9330522888 within the 3-day period.

3.2. Provide Information: Please provide the order number, a detailed reason for the return, and any supporting images if applicable.

3.3. Return Approval: Our customer support team will review your request and notify you of the return approval or rejection.

3.4. Return Instructions: If approved, you will receive instructions on how to return the product. Please follow these instructions carefully.

4. Refund Policy

4.1. Refund Eligibility: Upon receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.

4.2. Refund Process: If approved, your refund will be processed, and a credit will be automatically applied to your original payment method within 22 days.

5. Non-Eligibility for Returns and Refunds

The following situations may not be eligible for returns or refunds:

5.1. Expired Return Period: Returns requested after the 3-day period will not be accepted.

5.2. Used or Damaged Products: Products that show signs of use or damage are not eligible for returns.

6. Contact Information

If you have any questions or concerns regarding our Return and Refund Policy, please contact us at:

Paul Wholesale Bazar
barasat nabapally Bhadra Bari mor bazar, Nabapally, Kolkata, West Bengal 700126,
paulwholesalebazar@gmail.com
+91-9330522888